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Frequently Asked Questions

Baluster Questions:

Baluster Textures:

We offer smooth ( no texture ), hammered on edges (uniformed texuture throughout bar ), and forged (hand forged giving an inconsistent texture.

Customizing Balusters:

We are the manufacturer so we can make any changes to our balusters with a drawing and measurements to ensure we make it to your specifications.

Decorative Balusters:

We offer basket balusters, scroll balusters, belly balusters, stamped balusters, forged balusters, twisted balusters, wavy balusters, plus many other assorted balusters. Remember Post balusters are also available that are typically installed at the ends of gates and railings.

Forged and Hammered on Edges:

Hammered on Edges in a uniformed look that is very consistant throughout the bar. Forged is an unequal finish, truly hand forged giving an authentic look.
 
 

Designing

Decorating your gate or door:

There are many options but check out our selection of cast iron panels or steel scrolls to make your gate or door more elaborate.

Extra Help in Choosing the right product:

Our website at www.customironworks.com has a photo gallery with just you in mind. We offer pictures of a wide variety of ideas using our components. If you already have an idea what you are looking for please feel free to upload the image to info@customironworks.com and we will guide you into the right direction.


Shipping and Delivery Times

Delivery Time:

To any Destination in Canada or USA shipping time would be 5-7 Business Days. ( Westcoast of USA and Canada would expect delivery time 2-4 Business Days )

Do you ship to my location:

We ship to all of North America including Alaska, Hawaii, and Puerto Rico. We are the only company in the industry that has offices and manufacturing facility's in both USA and Canada.

Express Shipping:

Through UPS we can offer second day delivery as well as next day delivery


Purchasing Online

Fabricator Account?

You will receive a discount code that will give you 5% off of our components when ordering online. It is a way to let the ironworkers know that we appreciate their continued business.

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